Privacy Policy
Protecting your personal data is of paramount importance to us at Rainbet Casino. We collect, process and store information only in ways that support the smooth operation of our platform, ensure regulatory compliance, and deliver a secure and personalised experience tailored to your needs.
Information We Collect
When you register an account or interact with our services, we gather the personal data necessary to provide our offerings. This typically includes your full name, date of birth, email address, telephone number, residential address and any identification documents required for verification purposes. We also collect financial information related to deposits and withdrawals, such as payment method details and transaction history.
In addition to information you provide directly, our systems automatically record technical data including your IP address, device type, browser version, operating system and pages visited. This helps us understand how our platform is used and allows us to maintain its security and functionality.
How We Use Your Personal Data
We process your information to create and manage your account, verify your identity in line with legal and licensing obligations, process financial transactions and prevent fraud or money laundering. The data also enables us to offer customer support, customise your experience, and improve our games and overall service based on usage patterns.
Where you have given consent, we may use your contact details to inform you about promotions, bonuses or new features that may interest you. You can adjust these preferences at any time through your account settings or by contacting our support team.
Sharing and Disclosure
We do not sell your personal data to third parties. However, we may share information with trusted service providers who assist in operating our platform. These include payment processors, identity verification agencies, game suppliers and professional advisers who are all bound by strict confidentiality obligations.
Disclosure may also occur where required by law, regulation or licensing authorities, or to protect the rights, property or safety of Rainbet Casino, our users or the public. In such cases we share only the minimum information necessary.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enable essential functions such as remembering your login details, maintaining game preferences and analysing site performance. Some cookies are strictly necessary for the platform to work, while others help us understand user behaviour and improve your experience.
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may limit your ability to use specific features of the site.
Data Security
We take the protection of your personal data seriously and implement appropriate technical and organisational measures to safeguard it. These include encryption of sensitive information, secure servers, access controls and regular security reviews. While no system can guarantee complete security, we work continuously to minimise risks.
Your Rights
You have the right to request access to the personal data we hold about you, to correct any inaccuracies, and in certain circumstances to request erasure, restriction of processing or data portability. You may also withdraw any consent previously given.
To exercise these rights, please contact our customer support team. We will respond to your request within the timeframes required by applicable data protection laws and will ask for proof of identity to protect your information.
Data Retention
We retain your personal data only for as long as it is needed to fulfil the purposes described in this policy or to meet legal and regulatory obligations. Once retention is no longer necessary, we securely delete or anonymise the information.
Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in our practices, technology or legal requirements. The revised version will be posted on this page with an updated effective date. We encourage you to review the Privacy Policy periodically so you remain informed about how we protect your data.
Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal data, please reach out to our support team through live chat or by emailing our designated privacy contact. We are committed to addressing your queries promptly and transparently.